TRESA New Real Estate Guidelines featuring a house outline and the acronym TRESA in bold blue letters.

Navigating the 5 Benefits of the New Real Estate (TRESA) Regulations: The Impact on Buyers and Sellers


The real estate industry in Ontario has entered a new era with the introduction of the Trust in Real Estate Services Act (TRESA), effective from December 1, 2023. This transformative legislation is designed to modernize the sector, focusing on enhancing consumer protection and elevating the standards of professional conduct among real estate practitioners. This article will help outline what you need to know as a Buyer or Seller in Real Estate.

Buyers and Sellers Shift from Customers to Clients

One of the critical changes under TRESA is the redefinition of ‘customer’ to ‘client’ or ‘self-represented party’ (SRP). This modification brings clarity and enhances the understanding of the relationship between consumers and real estate agents. For buyers and sellers, this means a more transparent and defined relationship with their agents. Buyers and sellers are now ‘clients’ with a formalized relationship, ensuring a dedicated service level, while SRPs are those who choose to navigate the real estate process without an agent.

Understanding the Open Offer Process Under TRESA

Another notable change brought by TRESA is the introduction of the open offer process, which represents a substantial shift in how offers are managed in real estate transactions.

Increased Transparency for Buyers The open offer process allows sellers to disclose more information about the offers they receive to potential buyers. This change aims to create a more transparent and fair environment for all parties involved in a transaction. Under the old system, buyers often made offers without knowing details about competing offers, which could lead to blind bidding wars. With TRESA’s open offer process, sellers have the option to instruct their agents on how much information can be shared with potential buyers. This can include details about the number of offers, the offering prices, and any conditions attached.

Empowering Buyers This level of transparency empowers buyers to make more informed decisions when making offers. It can help them understand the competitive landscape of a property and adjust their offers accordingly. However, it’s important to note that the decision to disclose details about the offers lies with the seller, and they can choose how much information, if any, to share.

Guidance for Sellers For sellers, this process requires careful consideration and clear instructions to their agents. They need to decide what information about the offers they are willing to disclose and communicate this decision to their real estate agent. It’s crucial for agents to have a detailed discussion with their seller clients to ensure a clear understanding of what will be disclosed to potential buyers.

Our Role in Navigating the Open Offer Process At Katharine Loucaidou Real Estate Group, we are committed to guiding our clients through this new open offer process. We provide expert advice to both buyers and sellers, ensuring that they are fully informed and can make decisions that best suit their interests. Whether it’s helping sellers understand the implications of disclosing offer details or assisting buyers in navigating competitive offer situations, our team is dedicated to providing transparent and honest services in line with the new TRESA regulations.
News article from about the new regulations, click here:

Updated Code of Ethics in Real Estate Transactions

The Code of Ethics has undergone significant revisions to focus more sharply on ethical requirements. This shift directly benefits buyers and sellers by ensuring a higher standard of integrity and service. It reduces potential conflicts of interest and offers protection against fraudulent practices, making the real estate process safer and more reliable for all parties involved.

Enhanced RECO Discipline Process for Buyers and Sellers

With TRESA, the Real Estate Council of Ontario (RECO) has been endowed with greater powers to enforce these standards. For buyers and sellers, this means greater assurance that any non-compliance by real estate professionals will be effectively addressed, thereby enhancing the reliability and trustworthiness of the real estate process.

Designated Representation Agreements between Consumers and Realtors

The new designated representation model replaces the previous ‘multiple representation’ system, ensuring more transparent and conflict-free transactions. Buyers and sellers benefit from clearer representation, where agents from the same brokerage can represent both parties in a transaction, allowing for better communication and a smoother transaction process.

New Mandatory Guide for Consumers

A significant addition under TRESA is the mandatory guide that all potential clients must read, acknowledge, and sign before working with a realtor. This guide details the responsibilities and services of real estate agents, the risks of self-representation, and the nuances of multiple representation. It serves as an essential tool for buyers and sellers, empowering them with knowledge about their rights and what they can expect from their real estate transaction

In-Depth Understanding of the New Consumer Guide

A pivotal aspect of the TRESA regulations is the mandatory consumer guide, designed to educate potential clients before they commit to working with a realtor. This guide is a critical tool for empowering consumers, offering detailed insights into various facets of the real estate process.

Comprehensive Coverage The guide thoroughly outlines the roles and responsibilities of real estate agents. It details the array of services provided, from market analysis and property marketing to negotiation tactics and finalizing transactions. This section ensures that buyers and sellers understand the full scope of what to expect from their agent.

Navigating Self-Representation A significant portion of the guide is devoted to the risks and responsibilities associated with self-representation. It explains the complexities and legal intricacies of real estate transactions, highlighting the advantages of professional guidance and representation.

Representation Agreements Explained The guide also clarifies the nature and specifics of representation agreements. It includes crucial information on the services covered, the duration of the agreement, payment structures, and commission details. This transparency is vital in establishing clear expectations and avoiding potential disputes.

Empowering Clients By providing this guide, the goal is to ensure that clients are not only well-informed but also comfortable and confident in their real estate decisions. It represents a commitment to transparency and client education, which is central to the ethos of the Katharine Loucaidou Real Estate Group.


The TRESA regulations mark a significant step towards a more transparent, ethical, and consumer-centric real estate market in Ontario. As we navigate this updated landscape, the Katharine Loucaidou Real Estate Group remains steadfast in our commitment to the highest standards of professional conduct. With a track record of impeccable service and no complaints from the public, our team has always, and will continue to, provide honest and clear services to each of our clients.

Our goal and promise to you is unwavering: to deliver the highest level of service, achieve great results, and maintain total transparency in every aspect of our work. Should you have any questions about the new regulations and how they affect your realtor-client relationship, feel free to reach out to us. For those interested in reviewing the new TRESA (RECO) Guide or seeking guidance on how these changes may impact your real estate decisions, our team is here to assist.

At the Katharine Loucaidou Real Estate Group, we believe in empowering our clients with knowledge and expertise, ensuring a seamless and confident real estate experience under the new TRESA framework.

Interested in understanding the latest real estate regulations for 2024? Get your copy of the NEW RECO guide and have all your questions answered by our expert team. We’re here to help you make informed decisions about buying or selling property in the new regulatory landscape. Reach out to us here: for personalized guidance and support!





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